BlackBerry BYOIP Integration Overview
Searching for the best IP providers? BlackBerry historically enabled organizations to bring their own IPv4 address ranges via the CylanceGATEWAY platform. Following Arctic Wolf’s acquisition of BlackBerry’s Cylance endpoint security assets and the launch of Aurora Endpoint Security in early 2025, this BYOIP capability is now delivered and documented as part of the Aurora Endpoint Security Gateway. Existing BlackBerry CylanceGATEWAY and Aurora customers can onboard dedicated /24 CIDR ranges to ensure source IP pinning, GeoIP consistency, and secure SaaS access. Below you’ll find the current BYOIP scope, technical requirements, and configuration steps, with links into the Aurora documentation.
Provider Details
| Field | Information |
|---|---|
| Provider Name | BlackBerry (CylanceGATEWAY / Aurora Endpoint Security Gateway) |
| Website | BlackBerry - Intelligent Security. Everywhere. |
| ASN(s) | Not publicly documented; Gateway egress is operated on Arctic Wolf Aurora infrastructure. |
| Regions Supported | Global support via Aurora Endpoint Security Gateway (formerly CylanceGATEWAY), subject to regional service availability. |
| Support Contact | BlackBerry Technical Support Services (legacy CylanceGATEWAY customers) Arctic Wolf Support (Aurora Endpoint Security Gateway customers) |
| Tech Article & Date | Bring your own IP addresses (BYOIP) - Aurora Endpoint Security Gateway - documentation hosted by Arctic Wolf since 2025 (exact publish date not specified) |
| BYOIP Scope | Dedicated IPv4 /24 CIDR ranges are added to the Aurora Endpoint Security Gateway (formerly BlackBerry CylanceGATEWAY) and used as egress IPs. This enables source IP pinning for SaaS applications, aligns GeoIP information with your organization’s address space, and consolidates multiple non-contiguous IP addresses into a single CIDR block. The BYOIP feature is now part of Arctic Wolf’s Aurora Endpoint Security portfolio, which integrates the former Cylance capabilities. |
| Supported Versions | IPv4 (dedicated /24 CIDR); IPv6 BYOIP not documented. |
| Supported Services | Aurora Endpoint Security - Gateway (cloud-based secure network access / ZTNA; formerly BlackBerry CylanceGATEWAY). |
Technical Requirements
| Requirement | Details |
|---|---|
| Prefix Size | IPv4 CIDR /24 dedicated range required for BYOIP (per Aurora Gateway BYOIP documentation). |
| ASN Ownership Required | Not publicly documented; verify with Arctic Wolf / BlackBerry based on your contract and RIR. |
| IRR or RADb Object | Not publicly documented; verify with Arctic Wolf Support if any routing policy objects are required. |
| ROA or LOA | Not publicly documented; requirements (if any) should be confirmed with Arctic Wolf / BlackBerry during onboarding. |
| RIR Limitations | Not publicly documented; confirm region- and RIR-specific eligibility with your account team. |
Step-by-Step BYOIP Process
Open a support case with BlackBerry or Arctic Wolf (depending on your tenancy) requesting BYOIP enablement for Gateway, and provide your dedicated IPv4 /24 CIDR range plus tenant/account identifiers.
After the provider provisions the CIDR to your tenant, configure Gateway policies so that selected applications egress via your dedicated range, enabling source IP pinning and consistent GeoIP behavior.
Cost and Limitations
| Item | Details |
|---|---|
| Fees | Not specified; BYOIP is treated as an advanced configuration of Aurora Endpoint Security Gateway / legacy CylanceGATEWAY licensing. |
| Bundled or Standalone | Used with Aurora Endpoint Security Gateway (formerly BlackBerry CylanceGATEWAY); not advertised as a standalone BYOIP product. |
| Traffic/Peering Restrictions | Not specified. |
| Other Limitations | Not specified in public documentation; consult your account team for any per-tenant limits. |
Automation & Developer Access
- API Access: Not specified for BYOIP; Gateway configuration is documented primarily as a console- and ticket-driven workflow.
- Terraform/SDK: Not specified; no public Aurora Gateway BYOIP provider or SDK calls documented at this time.
Abuse & Reputation Management
- IP Reputation Monitoring: Not specified; customers are responsible for managing the reputation of their BYOIP ranges with downstream partners and reputation services.
- Blacklist Removal Assistance: Not specified; coordinate with Arctic Wolf / BlackBerry support and relevant reputation providers if issues arise.